Frequently Asked Questions

General Questions

DO YOU ACCEPT INSURANCE?

No, I don’t accept insurance, but I’m happy to provide you with a superbill as part of your session. This can be submitted to your insurance provider if you are eligible for reimbursement for out-of-network benefits. Please check with your insurance provider prior to our session.

WHAT IS YOUR CANCELLATION POLICY?

I understand that things happen. If you should need to cancel your appointment, please provide at least 24 hours advance notice. I’ll be happy to find a time for you to reschedule.

WE DON’T LIVE IN THE SAME STATE. CAN WE STILL WORK TOGETHER?

Of course! Since I am able to meet with clients virtually, I am able to work with you no matter where you live. I am licensed in the state of New York and the state of Connecticut to provide medical nutrition therapy, or MNT, but can also provide health coaching services in any other state.

HOW DO VIRTUAL SESSIONS WORK?

Virtual sessions are a great way for me to provide care to people who are unable to meet in person or would prefer to receive services in the comfort of their own home. Just like my in person sessions, the process starts with you booking a free discovery call to discuss your goals. From here, we would schedule times to meet virtually via Practice Better, a HIPAA compliant video service that allows us to easily and securely discuss your needs. If you have questions about setting up your Practice Better portal, please feel free to reference the FAQ page here.

DOES PRACTICE BETTER HAVE AN APP?

It sure does! You can get a head start on our sessions by downloading the app before we begin. To download, visit the website here to download and sign in using your client information.